Politique d’expédition
Shipping Policy – Zinehya
Last updated: May 18, 2025
At Zinehya, we do our best to ensure your orders are shipped quickly, securely, and with great care.
🌐 Shipping Locations
We ship orders from Dubai (UAE)
We currently deliver to the following regions:
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United Arab Emirates
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Europe (France, Belgium, Germany, Netherlands, Spain, etc.)
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Other countries upon request (please contact us)
⏳ Processing Time
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Orders are processed within 1 to 3 business days.
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During peak periods (e.g. Ramadan, Eid), processing may take slightly longer.
🚚 Delivery Methods and Times
From Dubai:
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Express shipping via local or international couriers (estimated 1–4 business days depending on destination)
🛍️ Shipping Costs
Shipping fees are calculated automatically at checkout, based on your delivery address and the total weight of your package.
Free shipping may apply from a certain order amount (see banner or notice on the website).
✉️ Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking link to follow your package.
⚠️ Incorrect Address or Unclaimed Package
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Please double-check your shipping address when placing your order.
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If a package is returned due to an incorrect address or failure to collect, reshipping costs will be charged to the customer.
🚫 Right to Refuse Delivery
We reserve the right to refuse delivery to certain locations or addresses deemed undeliverable or high-risk.
❓ Questions or Assistance
For any questions about your delivery or tracking information, feel free to contact us: